USPS FAQ's

Where is my package? Tracking Status Help

USPS® package tracking statuses and find out what to do when you believe your package is late, missing, or misdelivered.

USPS^® uses many package tracking status scans. Here are the most common statuses, what they mean, and what you can do when you see them. We invite all customers to sign up for Informed Delivery^® notifications which offers a digital preview of your mail and allows you to manage your expected packages. Check the latest tracking status of your package here.

Other sources of information:

• Domestic Claims - How to file a claim
• Missing Mail - How to submit a Missing Mail search request
• Delayed Mail and Packages - Delivery standards for all mail classes and when to contact Customer Service

Click the tracking status that you want more information about